Frequently asked questions
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Yes, we have many options that can ship to employees internationally. Gift cards are also a great option for international recipients.
Simply choose one recipient from your contacts or add new contacts easily and send something meaningful for any occasion within a few clicks. You can even include a CareCard, gift card or digital gift message.
Simply select more than one recipient from your contacts or upload a csv with your entire team and send almost anything to the entire group at once. Or better yet, allow them to choose their gift on budget with our Recipient Choice feature. Perfect for holiday gifts or team appreciation!
Yes! This is what our platform is built to do. Sharing profiles is the best way to not only appreciate employees but to have meaningful conversation that will drive real connection within your teams. It will also ensure no more money is wasted recognizing employees in ways that don’t matter to them.
We can collect addresses directly from employees in the rewards fulfillment process and store them securely and privately in case you want to place future orders. Just place an order with the employees email address only and we will do the rest.
Don’t worry, recipients who don’t add their address within the window you have chosen will still receive credit for a gift card or digital experience directly to their inbox.
Caroo is specifically built for enterprise clients, but we have many people using it to keep track of moments of care for friends and family members too.
Yes, you can setup automated recognition campaigns where you upload a roster of people with their special dates that will automatically send an experience of your choice on the day. You can also setup a collaborative group eCard so that the entire team can participate.
The simple act of asking a new employee to fill out a profile tracking their care preferences is a magical experience because it shows you intend to care for them deeply. Adding a group eCard from the team or a gift card for coffee or lunch on their first day will ensure they feel extra welcomed to the team.
Yes! In fact, RecipientChoice is our most popular experience because it allows you to stay on budget and ensure that your employees each get something that is personally meaningful. Our marketplace has a fantastic selection of curated items that every team will love.
Employees can opt to donate the money to a charity of their choosing instead of receiving a gift.
Caroo is free…the only thing you pay for is the cost of a gift/reward. You can sign up, discover and share your recognition personality/preferences and gift anything on the platform without paying a membership fee. Membership options are also available for teams and enterprises that want a more customized or scalable experience.