Orders typically ship within one business day once submitted for fulfillment. Your Care Consultant will work with you to help ensure your shipment timing aligns with your needs!
Frequently Asked Questions
Shipping is free across the Continental United States (lower 48 states). Alaska and Hawaii are an additional $50/box. International shipping prices vary based on your team’s unique needs.
Our proprietary technology makes it easy to send your Caroo boxes, whether you’re sending 10 boxes or 100,000. Your recipients receive automated email alerts inviting them to submit their shipping address prior to the delivery deadline. If you’d like to surprise your recipients, you can choose to bulk import your recipients’ addresses via CSV file instead.
You will only be billed for the number of Caroo boxes claimed by your recipients at the time of the delivery deadline.
All Caroo boxes are shipped via FedEx.
When your Caroo boxes ship, the recipients will receive a tracking number through the email address associated with their order.
Our expert curators thoughtfully select every item in your Caroo boxes, but we know that everyone has different preferences. That’s why we give you and your recipients the option to customize your Caroo box and swap items for options you’ll love within our Caroo catalog.
If you’d like to create one-of-a-kind gift boxes for your team, Caroo Concierge, handles every step for you. This white-glove gifting service procures the perfect gifts, adds custom branding, and coordinates seamless delivery.
When your recipients receive any of our pre-curated Nourish boxes, an email will prompt them to submit their delivery address through our protected Caroo Care App. Once in the app, they will also have the opportunity to choose a Vegetarian, Gluten-free and Nut-free version of their Caroo box.
Every Caroo box includes a variety of expertly-curated snacks including chips, crackers, nutrition bars, jerky, sweets, and more. Our curation experts partner with innovative snack brands delivering unique and classic snacks made with real ingredients your recipients will love.
Each snack included in your SnackNation snack box is a full-size single-serve portion. This is a premium program – you will never receive any sample-sized portions from us!
Every company we work with across the country has unique needs and different budgets. Our wide variety of programs ensure the perfect fit for every team and each is highly customizable to your needs. To better understand pricing, explore our Pricing Page to choose the best plan and price for your team.
Commitment Pricing is our subscription-based pricing that helps you care for your team month-after-month while enjoying added savings and one less thing on your to-do list. You can modify or cancel your subscription by emailing firstname.lastname@example.org. With your contracted commitment, your cancellation will be effective as of the end of the commitment term.
Caroo is proud to exclusively offer Palindrome Coffee Co., an artisanal, direct-trade line of third-wave coffee blends sourced from regions of Columbia and Africa. Our exclusive partnerships with Palindrome’s coffee roasters ensure the best price for high-quality, specialty coffee in your office.