No. Caroo has no membership fees, setup fees, or subscriptions. You only pay for what you send. Whether you’re gifting once or managing a global program, there’s no commitment required.

Recipient Choice allows you to set a budget and let each recipient choose the gift they want. It’s simple to set up and leads to dramatically higher satisfaction because gifts feel personal, not one-size-fits-all.

It’s all in the magic of Recipient Choice. Each gift ships directly from one of our thousands of partners, so no single shipper is overloaded. Best of all, we handle every detail—logistics, coordination, and customer care—so you don’t have to.

Nope! Easily send one gift to a deserving employee or 10,000 at a time. Caroo scales with your needs.

For two reasons...recipients told us time and time again that they don't want it and it's simply not in our wheelhouse. It's important for us to keep our promises to our customers and providing an option we feel iffy about delivering is simply not something we're going to do. We do however know a lot of the good swag solutions and are happy to recommend one based on your needs.

Yes! Caroo offers local fulfillment in many major countries. That means faster delivery, no customs delays, and no surprise import fees—making global employee gifting seamless and cost-effective.

Yes. You can schedule automated gifting for birthdays, anniversaries, and other key milestones. Just upload your dates once, and we’ll handle the rest—ensuring every employee feels remembered.

Yes. Caroo takes data security and privacy seriously. We use industry-standard encryption and comply with major data protection regulations. Whether you're uploading recipient emails or allowing us to collect shipping addresses, all personal information is handled securely and never shared with third parties.
Check out our privacy policy here.

We take credit card or ACH at the time the order is placed. If you need a different kind of billing option, please contact us and we will see what we can do.

Humble brag, we think it's us! Why? Because our platform was built for scale using a network of premium vendors globally. No one else has built the kind of marketplace and integrations we have to ensure a seamless experience for thousands of employees at a time. And because the proof is always in the pudding, we allow recipients to rate their experience and provide that data back to their employer. Average score? 4.89/5 stars.

Yes! Insurance wellness dollars are on top of FSA/HSA We can sometimes work directly with your insurance provider for reimbursement so there's no out of pocket for you.